I can see the advantage of answer boards in creating online knowledge networks and encouraging "social searching". However, similar to Wikipedia, I think there might be problems with accuracy given that anyone can post an answer without having to verify the information they provide. I find answer boards a bit annoying as they often pop up in response to questions where I am looking for a more reputable source. This said, I did post a question regarding a movie release date on "Yahoo Answers".
Perhaps one advantage of using answer boards at the State Library might be if members were able to answer each other's research questions through social searching. This would tap into the knowledge possessed by many of our professional research clients and those with specialised interests. It would be a good way of creating user communities and might even free some of our librarians' workload. librarians!
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